Cost guide
Housecall Pro AI receptionist (CSR AI) cost and alternatives
Short answer: Housecall Pro sells CSR AI call answering as a paid add on and doesn't publish the price anywhere we could find, so it's unconfirmed here. The chat side of CSR AI is included on every plan. If you want a number before a demo, My AI Front Desk ($99/mo for 200 minutes) and Open ($0.75 to $0.90 per resolved call) both say they book into Housecall Pro. Avoca does too, but it's quote only.
What Housecall Pro charges
Checked October 21, 2026 on housecallpro.com/pricing, the AI Team page and the CSR AI page.
| Item | Billed annually | Month to month | Users |
|---|---|---|---|
| CSR AI call answering | Unconfirmed. "Sold separately", no price shown. | ||
| CSR AI chat, plus Marketing, Analyst, Coach and Help AI | Included on all plans | ||
| Basic | $59/mo | $79/mo | 1 |
| Essentials | $149/mo | $189/mo | 5 |
| MAX | $299/mo | $329/mo | 8, then $35/mo per extra user |
Data note: Housecall Pro's pricing page offers a demo with "tailored pricing information" and its help center tells you to contact sales about CSR AI. We found no published rate, per call or per minute. Get the CSR AI price in writing, and ask whether spam and short calls count.
Here's what Housecall Pro says CSR AI does. It answers calls and chats around the clock, with text answering in early testing. It books jobs into your schedule using your price book, services and availability. You set the scripts, hours and escalation rules, and you decide whether callers hear that it's AI. To book well it leans on the line items you've set up for online booking, so clean those up first.
Alternatives that book into Housecall Pro
From each vendor's own pages, checked October 21, 2026.
| Tool | Price as published | Billing | How it connects to Housecall Pro |
|---|---|---|---|
| My AI Front Desk | $99/mo, or $79/mo billed annually, with 200 voice minutes. Extra voice minutes are 25 credits ($0.25), and the plan includes 1,000 overage credits a month. | Flat plan plus credits | Books and manages appointments using your Housecall Pro API key. Housecall Pro offers API access on MAX. |
| Open | $0.75 to $0.90 per resolved call, free when handed to your team | Per outcome | Lists live dispatch booking in Housecall Pro |
| Avoca AI | Unconfirmed. No public price. | Custom quote | Says it books jobs directly into Housecall Pro and routes emergencies |
| OnCrew | $49/mo for 100 calls, then $0.99 a call | Per call | Not confirmed. It takes job details and alerts your team. |
What it costs at 50, 100 and 200 calls a month
Minute plans assume 3 minutes a call. Your Housecall Pro plan is extra in every row.
| Tool | 50 calls | 100 calls | 200 calls |
|---|---|---|---|
| Housecall Pro CSR AI | Unconfirmed, ask Housecall Pro | ||
| My AI Front Desk, monthly | $99 (150 minutes) | $114 (100 extra minutes, less the included credits) | $189 (400 extra minutes, less the included credits) |
| Open | $37.50 to $45 | $75 to $90 | $150 to $180 |
| OnCrew | $49 | $49 | $49 + 100 × $0.99 = $148 |
| Avoca AI | Unconfirmed, quote only | ||
My AI Front Desk math: extra minutes at $0.25, minus $10 of included overage credits. Open's figures count every call as resolved by the AI and leave out carrier minutes, which Open bills at cost.
Watch the plan underneath. If an outside tool needs the Housecall Pro API, you need MAX. Moving from Essentials to MAX is $140 more a month on monthly billing ($189 to $329), or $150 more on annual. That can wipe out the savings at low call counts, so price CSR AI first if you're not on MAX already.
Which one I'd pick
- You want it inside Housecall Pro with no extra logins: CSR AI. Get the price in writing first.
- Already on MAX and you want a known monthly number: My AI Front Desk at $99/mo for 200 minutes.
- You'd rather pay only when a call gets handled: Open, at $0.75 to $0.90 per resolved call.
- Bigger shop that wants outbound and coaching too: get an Avoca quote.
- You just need calls answered and the details sent to you: OnCrew at $49/mo for 100 calls, and book the jobs yourself.
Before you sign anything, call it at night with an emergency, book a test job, and check the job shows up in Housecall Pro with the right service and time.
FAQ
- How much does Housecall Pro CSR AI cost?
- Housecall Pro doesn't publish it. Its AI Team page says CSR AI is sold separately and that 24/7 call answering is a paid feature, and the pricing page shows no number for it. TradePhone lists the price as unconfirmed. Ask Housecall Pro for a written quote.
- Is any part of CSR AI included in my plan?
- Yes. Housecall Pro says CSR AI chat, Marketing AI, Analyst AI, Coach AI and Help AI are included on all plans. Call answering is the paid part.
- Which plan do I need for an outside AI receptionist to book into Housecall Pro?
- It depends on how the tool connects. My AI Front Desk uses your Housecall Pro API key, and Housecall Pro offers open API access and Zapier on its MAX plan, $299/mo billed annually or $329 month to month.
- What's a cheap option if I don't need booking inside Housecall Pro?
- OnCrew is $49/mo for 100 answered calls and $0.99 per extra call. It takes the job details and alerts your team, but we haven't confirmed that it books into Housecall Pro.