Guide

Call tracking software for home service businesses

Short answer: Pick by what you need to see. For the lowest entry price, start with Nimbata (Entry plan $0 plus usage). If you also want missed calls answered by AI, CallRail sells Voice Assist on top of plans from $50/mo. If forms and chats matter as much as calls, look at WhatConverts (from $30/mo plus usage).

Quick picks by setup

Editorial picks, not paid. Prices are as published on each vendor's site on the date shown.

If you arePickWhyStarting price as publishedChecked
Lowest entry priceNimbataEntry plan is $0 plus usage. Pro is $39/mo, or $35 billed annually.From $0 plus usage; Pro $39/moOctober 21, 2026
Tracking plus AI answeringCallRailPlans from $50/mo plus usage, and Voice Assist AI answering from $95/mo.From $50/mo plus usageOctober 21, 2026
Calls, forms and chats in one reportWhatConvertsSingle account plans from $30/mo plus usage, with a 14 day free trial.From $30/mo plus usageOctober 21, 2026
Cheap tracking with an AI voice agentConvirzaTracking from $29/mo, and an AI voice agent from $0.50 a minute.From $29/mo; AI voice from $0.50/minOctober 21, 2026
Pay per call and lead buyingRingba$147/mo, or $127 billed annually, plus per minute usage.From $127/mo annual plus usageOctober 21, 2026

Full comparison (10 tools)

Sorted by fit: trades match, native booking into ServiceTitan, Jobber or Housecall Pro, and a published price.

ToolStarting price as publishedBillingBooks intoCategory
ConvirzaFrom $29/mo; AI voice from $0.50/minflat plan plus usageNot confirmedCall Tracking / Attribution
NimbataFrom $0 plus usage; Pro $39/moflat plan plus usageNot confirmedCall Tracking / Attribution
CallRailFrom $50/mo plus usageflat plan plus usageNot confirmedCall Tracking / Attribution
RingbaFrom $127/mo annual plus usageflat plan plus usageNot confirmedCall Tracking / Attribution
WhatConvertsFrom $30/mo plus usageflat plan plus usageNot confirmedCall Tracking / Attribution
ORadiantCustom quotecustom quoteNot confirmedCall Tracking / Attribution
CallTrackingMetricsSee vendorNot confirmedNot confirmedCall Tracking / Attribution
InCall IQCustom quotecustom quoteNot confirmedCall Tracking / Attribution
InvocaCustom quotecustom quoteNot confirmedCall Tracking / Attribution
MarchexSee vendorNot confirmedNot confirmedCall Tracking / Attribution

Options in detail

Convirza

Call Tracking / Attribution

Conversation intelligence for home services with ServiceTitan integrations.

HVACPlumbingElectricalHome services
Pricing: From $29/mo; AI voice from $0.50/min

Nimbata

Call Tracking / Attribution

Call tracking and conversation intelligence for home service marketing attribution.

HVACPlumbingElectricalHome services
Pricing: From $0 plus usage; Pro $39/mo

CallRail

Call Tracking / Attribution

Call tracking and conversation intelligence so home service marketers know which campaigns produce bookable jobs.

Home servicesAgencies serving trades
Pricing: From $50/mo plus usage

Ringba

Call Tracking / Attribution

Enterprise call tracking for performance marketers and pay per call campaigns.

Home services
Pricing: From $127/mo annual plus usage

WhatConverts

Call Tracking / Attribution

Lead tracking and reporting software with full featured call tracking and lead analytics for marketing campaigns.

Home services
Pricing: From $30/mo plus usage

ORadiant

Call Tracking / Attribution

Pay per call marketplace that connects call publishers with advertisers, with a home services vertical for HVAC, roofing and plumbing. Includes call tracking numbers, call recording, AI spam and fraud filtering, routing and per call billing.

HVACRoofingPlumbing
Pricing: Custom quote, no public price

CallTrackingMetrics

Call Tracking / Attribution

Track calls, texts, forms and chats in one platform, with AI insights to improve routing, boost conversions and prove ROI.

Home services
Pricing: See vendor

InCall IQ

Call Tracking / Attribution

Call intelligence that analyzes every inbound and outbound call and shows why leads convert.

Home services
Pricing: Custom quote, no public price

Invoca

Call Tracking / Attribution

AI call tracking that connects online marketing to phone call revenue.

Home services
Pricing: Custom quote, no public price

Marchex

Call Tracking / Attribution

Conversation intelligence that analyzes calls for home service businesses.

Home services
Pricing: See vendor

How much are missed calls costing you? Run your own numbers in the free missed call cost calculator.

FAQ

What is the call tracking for home services?
There is no single best option for every shop. Pick by what you need to see. For the lowest entry price, start with Nimbata (Entry plan $0 plus usage). If you also want missed calls answered by AI, CallRail sells Voice Assist on top of plans from $50/mo. If forms and chats matter as much as calls, look at WhatConverts (from $30/mo plus usage).
What should I look for?
Check that the tool answers calls around the clock, captures job details, books appointments or hands urgent calls to your team, and connects with the software you already use for home service work. Then check how it bills: per minute, per call, per caller or flat.
AI only or hybrid live and AI?
AI receptionists handle calls automatically. Hybrid services add human receptionists for calls that need a person. TradePhone lists both and labels each by category.
How current are these prices?
We read each price on the vendor's own pricing page and show the date we checked it. This guide was updated October 21, 2026. Vendors that don't publish a price are marked custom quote.

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